Warranty Policy:

a.Warranty Time: Jaterl offers 6 months warranty for vaporizer battery,ecig battery,box mod,3 months warranty for atomizer.

b.Replace Policy: If there is any quality problem happened,please contact Jaterl people immediately.If quality problem confirmed by picture,video or defective sending back item within warranty time, Jaterl will replace new one.

c.Note:Jaterl is only responsible for items produced by Jaterl or directly bought from Jaterl or Jaterl authorized wholesale or distributors, counterfeit products isnot included. We cannot offer any warranty or services for counterfeit products.

d.Caution:Due to varying voltages and other factors, we recommend that buyers use only the specified chargers come with Jaterl products. Incompatible chargers may cause batteries to overheat or fail, posing a fire hazard. 

e.Use Only As Directed

Vaporizers or electronic cigarette are not medical devices and are not intended to cure, treat or prevent any diseases or other conditions. If you have any health problems, please consult your doctor before using any Jaterl vaporizer or electronic cigarette products. Jaterl vaporizers or electronic cigarette are not intended to administer medicinal or illegal products of any kind. All Jaterl products must only be used in connection with legal dry herbs and flower blends. An individual must be eighteen years of age or older to purchase vaporizers or electronic cigarette. Do not allow children, women who are pregnant or breast feeding, and those with life threatening illnesses to use our devices.

Jaterl carry out strict QC progress from Material purchasing to packing.


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Add: Floor 5th,Number 11,Shajing 3rd road,
Baoan District,Shenzhen,China
Tel: +86-755-23347217
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